09.11.2020 - New Blog post

Corona Virus Update

Due to the latest government guidance we are now working from home. We are pleased to say that we are not expecting any interruption to our normal services and can still meet all of your needs in relation to renting, buying, selling or letting your property. 

What if I want to view a property?

Every effort has been made to keep you and us safe if you'd like to see a property. We have video viewings available for the majority of our properties and can provide these to you answering any questions you may have. Some of our properties still have tenants living in them and therefore viewings may be arranged between yourself and the tenant in order to comply with the governments rule of two households. If a property is empty and after you have seen the video viewing you would still like to view the property this may be able to be arranged dependant on screening questions asked to you at the time of booking. We can let you know which scenario applies to which property if you contact us.

What If I have recently travelled abroad?

If you have come back from another country within the last 14 days we will need to ensure that it is on the current list of countries allowed on the UK's travel corridor. If you have travelled outside the UK in the last 14 days and returned from a country not on this list you will need to self-isolate for 14 days prior to us being able to show you any property. This does not exclude you from video viewings and we may still be able to help you. Please see the latest advice from the UK government on travelling abroad.


I need a valuation but am not sure if it is safe!

We completely understand your concerns and are happy to arrange a virtual valuation with ourselves if this is the chosen option by you. We have the ability to conduct these appointments from home and are confident we can give an accurate valuation this way. If you'd still prefer to have someone attend this is also possible! We will of course be wearing face masks and will pay attention not to touch anything inside your home using hand sanitiser on entry and exit. Please don't hesitate to contact us if you'd like to arrange this.

If you have any questions please don't hesitate to contact us!



Stay Safe, Zoe Matthews Sales & Lettings

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